Frequently Asked Questions

What exactly is ENTOUCH?

* Entouch is an acronym for Emergency Notification of Tactical Operations via a Unified Communications Hub, an advanced intranet browser based communications switch designed for the rapid broadcast of critical and non-critical information to all communications devices.

What will ENTOUCH do for my organization?

* Entouch can enable immediate effective broadcast of information to an individual or group of individuals using visual and audible alerting methods to all modern wireless and non-wireless communications devices.

What type of devices does ENTOUCH communicate with?

* E-mail
* Alpha-numeric pagers
* Voice Pagers
* Wireless PDA’s
* Fax Machines
* Two Way radio systems (voice synthesis)
* Public Address (voice synthesis)
* PSTN Telephone network
* Wireless message displays indoor and outdoor
* Internet/Intranet workstations
* Wireless logging printers
* Satellite phone systems
* Weather detection equipment
* Security, fire, and Gas detection systems

What type of information can ENTOUCH broadcast?

* Localized plant weather information such as wind speed, direction, temperature etc. from the optional ENTOUCH weather computer.
* All personal e-mail can be forwarded to a persons pager or remote fax machine
* Automatic alarm status can be sent to individuals from process, security, and fire control systems alerting staff of changing conditions.
* Man down information can be broadcast instantly giving the name and location of a man down incident (confined space OSHA compliance).
* Manual text can be entered from any intranet/internet work station and sent to a person or group of persons alpha-numeric pagers.
* Manual text can also be sent to large and small wireless scrolling message display signs.

Can ENTOUCH be used for community alerting as well as other callout functions?

* The ENTOUCH system is designed to handle large and small callout scenarios. The system connects to multiple T-1 digital lines for high volume requirements. A message can be preset or recorded on the fly with a variety of return receipt options. Callout scenarios can include multiple languages, selected geographical boundaries by latitude/longitude or other geodetic boundaries. The system can be used for call roster, contractor selection and confirmation, spill team mobilization and many other uses.