Frequently Asked Questions

What exactly is ENTOUCH?

Entouch is an acronym for Emergency Notification of Tactical Operations via a Unified Communications Hub, an advanced intranet browser based communications switch designed for the rapid broadcast of critical and non-critical information to all communications devices.

What will ENTOUCH do for my organization

Entouch can enable immediate effective broadcast of information to an individual or group of individuals using visual and audible alerting methods to all modern wireless and non-wireless communications devices.

What type of devices does ENTOUCH communicate with?

• E-mail
• Alpha-numeric pagers
• Voice Pagers
• Wireless PDA's
• Fax Machines
• Two Way radio systems (voice synthesis)
• Public Address (voice synthesis)
• PSTN Telephone network
• Wireless message displays indoor and outdoor
• Internet/Intranet workstations
• Wireless logging printers
• Satellite phone systems
• Weather detection equipment
• Security, fire, and Gas detection systems

What type of information can ENTOUCH broadcast?

• Localized plant weather information such as wind speed, direction, temperature etc. from the optional ENTOUCH weather computer.
• All personal e-mail can be forwarded to a persons pager or remote fax machine.
• Automatic alarm status can be sent to individuals from process, security, and fire control systems alerting staff of changing conditions.
• Man down information can be broadcast instantly giving the name and location of a man down incident (confined space OSHA compliance).
• Manual text can be entered from any intranet/internet work station and sent to a person or group of persons alpha-numeric pagers.
• Manual text can also be sent to large and small wireless scrolling message display signs.

Can ENTOUCH be used for community alerting as well as other callout functions?

The ENTOUCH system is designed to handle large and small callout scenarios. A message can be preset or recorded on the fly with a variety of return receipt options. Callout scenarios can include multiple languages, selected geographical boundaries by latitude/longitude or other geodetic boundaries. The system can be used for call roster, contractor selection and confirmation, spill team mobilization and many other uses.